Client attachments failing to upload

Resolved

Partial outage

Started about 1 year agoLasted about 24 hours

Affected

ICTO Services Management (ICTO Online Help Desk)

Updates

Resolved
September 26, 2023 at 5:02 AM
Resolved
September 26, 2023 at 5:02 AM
We're glad to inform you that the reported issue has been resolved. If you have any further questions or encounter any issues, please don't hesitate to contact us.
Monitoring
September 26, 2023 at 12:40 AM
Monitoring
September 26, 2023 at 12:40 AM
We implemented a fix and are currently monitoring the result.
Identified
September 25, 2023 at 6:31 AM
Identified
September 25, 2023 at 6:31 AM
We are continuing to work on a fix for this incident.
Investigating
September 25, 2023 at 5:17 AM
Investigating
September 25, 2023 at 5:17 AM
We are currently investigating this incident.

ICTO System Health - Client attachments failing to upload – Incident details